Words
• To a More Ambitious Place, The Glasshouse London Roundtable publication article
http://www.theglasshouse.org.uk/to-a-more-ambitious-place-do-we-accept-the-status-quo-in-place-think-piec—1/
• Urban Factorisation, Manifesto
https://hechaime.com/urban-factorisation-findings-report/
• Capturing our irrational beings, Article on Behavioural Economics and User Experience.
http://www.definingfactors.com/2013/08/15/capturing-our-irrational-beings/
• The City at Eye Level; Lessons for Street Plinths, Plinth Strategy: a new way to see and plan the city. Co-author with the contribution of the article ‘Deciphering and Navigating the Plinth’ p.94
http://www.thecityateyelevel.com
https://thecityateyelevel.com/stories/a-city-with-double-plinths/
• 13 Things Breaking Through in 2013, contributed to the report, see breakthrough 13. Report was published in the Huffington Post.
http://www.definingfactors.com/2013/02/04/13-things/
• Actually I Like Crap, Theories of Dual Design, Tools for Schools. – Archeworks Project Publication
• Capté Absolut, documentary interview on signage and wayfinding design alongside Prof Paul Mijksenaar for ARTE TV, Germany & France
• La signaletique, pratique et esthetique, (Signage, Practical, and Aesthetic) documentary on wayfinding design alongside Prof Paul Mijksenaar for ARTE TV, Germany & France
Talks
• Service Design in Business, November 21-22, 2017
Converting a company of experts to a customer centric organisation through Design; experiences from the frontline. Role: Speaker.
• Robotics & Autonomous Systems for the Long Term Care Revolution – Innovate UK and The Robotics & Autonomous System Special Interest Group, London, January 25, 2016
The Long Term Care Revolution Challenge is ambitious. It focuses on finding radical and innovative new ideas that will disrupt the current long term care institutional model. The vision is to replace the current model with alternatives that have the potential for real commercial value in the UK, and which sustain the rights, dignity and whole life experience of UK citizens by 2040.
The goal of the scoping workshop was to determine the areas of potential technical feasibility and of interest for the RAS, that Innovate UK can support and fund. This is in order for RAS members to create diverse, vibrant and cutting-edge non-institutionalised systems and services addressing the lifestyle needs and wishes of dependent individuals, their carers, and families delivering long term care options that are fit for purpose and fit for the 21st century. Role: Workshop design & Facilitator.
• Roundtable on Smart Infrastructure – KTN Birmingham, October 20, 2015
Designing and running roundtable a event for the KTN and the IET on bringing a user centred approach to Smart Infrastructure and developing a road map on integrating the user centred approach within the Smart Infrastructure future development. Role: Organizer & Speaker.
• The Future of Digital Health: Human Centred Design for Well-being – KTN, July 3, 2015
Healthcare and medical products often focus on providing the best treatment available to patients. However, research has shown that a purely treatment-based approach does not result in quality care. Talks by leading digital health companies will be followed by a panel discussion between healthcare professionals on the importance of patient-centered design.
Talk focusing on User Centred approach to Experience Planning and Design, the possibilities and methodologies. Role: Speaker.
• Urban Factorisation,July 21, 2014
Overarching responsibility from writing the manifesto to developing the concept, setting up the event, completing all event logistics, in addition to speaking at event and conducting workshop. Role: Organizer & Speaker.
• Designing the narrative environment through the end user perspective; lecture at Central Saint Martin University April 25, 2013
How to approach and design and the built environment to become more engaging narrative spaces and more user centred through the end user experience by engaging with the end user through sociology, anthropology, ethnography, history and cultural studies, psychology as well as trend research and analysis, insight development and innovation. How does that lead to a user experience in the tangible and intangible, inherently creating an integrated holistic brand and brand experience. Role: Speaker.
• Exhibit design and the experience of the end users; presentation to staff of Victoria & Albert Museum, London April 23, 2013
Analysing exhibit design and how. to approach the idea of creating a different engaging experience. Role: Speaker.
• Designing through user experience strategies; AECOM April 12, 2013
Understanding the experience through the end user leading to innovation. Role: Speaker.
• The Middle East: Urban Design Group February 20, 2013
A look at the latest developments in urban design in the Middle East. Role: Speaker.
• Exhibit design and the experience of the end users; presentation to staff of Volkunde Museum Leiden January 28, 2013
Analysing exhibit design and the idea of creating a different engaging experience. Role: Speaker.
• The City at the eye level;January 11, 2013
Book launch. Role: Speaker
• Exhibit design and the experience of the end users; presentation to staff of British Museum, London December 10, 2013
Analysing exhibit design and the idea of creating a different engaging experience. Role: Speaker.
• Designing through user experience strategies; SOM October 25, 2012
Understanding the experience through the end user leading to innovation. Role: Speaker.
• Designing through user experience strategies; Space Syntax October 11, 2012
Understanding the experience through the end user leading to innovation. Role: Speaker.
• Designing through user experience strategies; PLP April 16, 2012
Understanding the experience through the end user leading to innovation. Role: Speaker.
• Le design de service et l’experience des utilisateur dans le transport en commun; RATP February 27, 2012
Understanding the role of service design in transportation and how to enhance transportation through the user experience research and analysis methodology. Role: Speaker.
• We insist on privacy but we heal better together; Future and Healthcare conference organized by UBM October, 2011
What will the hospital of the future look like. Role: Research with Designit
• Rethinking the Airport Experience:October 13, 2008
Analysis of the airport user experience and how to approach its planning through the end user perspective, Open Doors Organisation, Universal Access Workshop.Role: Speaker.
• Symbol Strategy:July 6, 2006
Wayfinding Techniques with Numbers, Letters, Landmarks, Unique and Universal Pictograms, SEGD teleconference. Role: Speaker.
• Massive Change Global Design,October 30, 2006
SEGD Chicago Chapter whole day seminar and workshop including Bruce Mau as keynote speaker, Elva Rubio from Gensler, and IDEO Smart Space team led by Fred Dust.Role: Organizer.
• Branded Environments in Retail and Campuses,March 2, 2007
SEGD whole day seminar and workshop. Role: Organizer & Speaker.